Our Team

Name: Renee Pascall

Role: Practice Manager/ Beauty Therapist

How long have you been at Complete Skin? 5.5 years

How/why did you get started in the skincare industry? I have been in the beauty industry for over 17 years now. I have always wanted to work within this industry. As a young girl I would massage creams into anyone who would sit still long enough.

Favourite product? Reduce from Cosmedix Elite. All my regular clients know this product as the vegemite cream because to me it smells like vegemite! This is the best anti-inflammatory serum/gel I have ever used. Packed with calming Goto Kola, Willow bark and nourishing Jojoba, it is great on a super sensitive skin as it helps to reduce redness. It is also perfect for rosacea sufferers. I use it every day and night I just love it 😊

Favourite treatment? I love the Icon Max G IPL system - it is amazing for reducing pigmentation, redness and increasing collagen and brightness in the skin. It’s definitely not the most comfortable of treatments but it gives fantastic results.

If you’re not a work, what are you up to? I love spending time with my friends and family and with some encouragement from my brother and partner I’m starting to enjoy the odd game of golf.

Go-to skincare tip/routine? Never go to sleep with your makeup on. Not cleansing at night can age us 7 times faster! Not only can sleeping in makeup congest our skin it also means we’re not removing the dirt, dust, pollutants and free radicals from the day that can cause a break down in our collagen and elastin. It only takes 3 minutes or less… wash your face!

Favourite part about Complete Skin? My beautiful clients and amazing team 😊 I love going to work every day with such a fun and caring team and I get so much joy out of helping my wonderful clients achieve their skin goals.



Name: Ruth Gorman

Role: Cosmetic Nurse

How long have you been at Complete Skin? I was lucky enough to start at Complete Skin when we first opened. It was amazing to be part of a very new business and team, watching it grow and develop new skills together.

How/why did you get started in the skincare industry? I have always been passionate about skin, improving it's function and making people feel good about themselves. I love seeing results and increasing people's confidence about themselves. I saw the job advertised while working as a nurse at a local hospital and thought I would apply and see where the road took me. I am still grateful I was given the opportunity to join this amazing team and gain so much knowledge in the cosmetic world.

Favourite product? My favourite product that I have loved for five years is Cosmedix Pure Enzymes. This mask is the holy grail for smooth skin. It gets rid of dead skin cells, decongests, improves dullness and the lactic acid works a treat for plumping the skin with extra hydration.

Favourite treatment? Oh it is hard to choose one, I have so many. If I had to pick it would be Platelet Rich Plasma. There is little downtime, it's amazing at skin rejuvenation, evening out fine lines, stimulating collagen and elastin, plumping the skin and best of all it's all natural. What's not to love.

If you’re not working, what are you up to? When I'm not at work, I'm a busy Mum to two boys. You will find me at footy training, footy games, all playgrounds and generally running around after them. When I have time to myself, I'm keeping fit by walking the river each morning and cycling every chance I get.

Go-to skincare tip/routine? I am a firm believer of quality skincare. Routine is the key and it does not have to be complicated. I always double cleanse at night to get rid of sunscreen, oils and make up and always use a hyaluronic serum during winter. Our skin needs are different in the colder climates so we have to adapt our skincare. Adding a hyaluronic acid keeps the hydration in the skin and of course SPF 50. Being outdoors daily I never go without a sunscreen that is of good quality and high protection against UVA and UVB rays.

Favourite part about Complete Skin? This would have to be seeing amazing results and making people happy and confident in their skin. Working with an awesome team is the icing on the cake.




Name: Hannah

Role: Beauty and Skin Therapist

How long have you been at Complete Skin? I am new to the team, started in March 2022, having just moved to Wagga Wagga!

How/why did you get started in the skincare industry? I have been in the industry for 12 years now, starting out as a teenager with more traditional beauty treatments and then moving to advanced skin treatments. I also now get to share my knowledge and help shape the industry by teaching the Diploma of Beauty Therapy at the Australian Capital Training Institute two days a week. 

Favourite product? Complete Skin Daily Defence is a beautiful moisturiser packed with antioxidants & SPF, it's nice and lightweight on the skin and is my quick morning go-to!

Favourite treatment? SkinPen Microneedling! I love watching my client's skin transformations after this amazing treatment, quick treatment time and little to no downtime. This treatment provides amazing remodelling of the skin and is suitable for all skin types. 

If you’re not working, what are you up to? Being a Mum to my beautiful 2-year-old daughter, Matilda or watching/listening to beauty-related podcasts, youtube videos and now even TikTok's!

Go-to skincare tip/routine? SPF, SPF, SPF! So many people overlook the use of daily SPF, with UV damage causing 80% of the visible signs of ageing... it's time to slip, slop, slap!

Favourite part about Complete Skin? So far I'm loving the amazing, talented team and beautiful clients.



Name: Eileen 

Role: Registered Nurse, Caton Medical/ Complete Skin

How long have you been at Complete Skin?  Just over 6 months now, almost part of the furniture!!

How/why did you get started in the skincare industry? I have had the privilege of being Wagga’s first Melanoma Nurse, and continue to have an interest in skin cancer education and management as well as aesthetic nursing.

Favourite product? It would have to be Aspect Envirostat SPF 50+ as it offers great protection and it’s non-greasy. I also love Mild Clean from Aspect Dr, leaves your skin feeling very fresh without feeling stripped or tight. 

Favourite treatment? Oh that’s a hard one, but I’d have to say any treatment Ruth or Renee does is a treat!

If you’re not working, what are you up to? Being a Mum of 3 beautiful girls keeps me on my toes, I love painting and socialising with friends over a cuppa or a glass or two of bubbles!!

Go-to skincare tip/routine? ALWAYS wash your makeup off, no matter what kind of day you’ve had! More importantly, never leave the house without sunscreen!

Favourite part about Complete Skin? The staff, the atmosphere, the products! The joy of working in a supportive friendly environment!




Name: Emma Kay

Role: Registered Nurse

How long have you been at Complete Skin/ Caton Medical? 18 months

How/ why did you get started in the skincare industry? Exposure to the benefits of good skin care at Complete Skin and how that makes you feel about yourself. Am quite a convert 😊

Favourite products: Aspect 50+ CC cream with tint and Cosmedix Pure enzymes

Favourite treatment: Medi-Facial

If you’re not a work, what are you up to? Busy Mum to 3 beautiful girls who keep me on my toes. Also enjoy baking and playing squash.

Go-to skincare tip/ routine: Never underestimate the power of cleansing and moisturising 😊

Favourite part about Complete Skin/ Caton Medical: The great team we have here, so much fun to work with!



Name: Beth

Role: Complete Skin/ Caton Medical receptionist 

How long have you been at Complete Skin? Only just 7 Months 

Favourite product? Pure Enzymes, Ultralight hydration moisturiser, complete pigment plus, Deep clean.

Favourite treatment? Medilux LED Treatment is my hands down favourite!  Any of the facials are amazing! 

If you’re not working, what are you up to? Spending time with my family and friends, I love doing nothing! 9 Times out of 10 I will be cuddled up on the lounge with a good season on! 

Go-to skincare tip/routine? ALWAYS REMOVE YOUR MAKEUP and find a serum like Vit C or hyaluronic serum to give your skin a little extra boost!

Favourite part about Complete Skin? The feeling of Family and safe when I come to work. We all work really well together, everybody has their own roles and it just works really well! I am really lucky!

I am so grateful to be part of such an amazing team.



Name: Rikki

Role: Practice Manager Caton Medical (Renee’s right hand haha)

How long have you been at Complete Skin? Almost 3 years!

Favourite product? Complete pigment plus & Vitamin C

Favourite treatment? Where to start... MAX G 1st, followed closely by skin pen and Medi Facial

If you’re not working, what are you up to?  Everything !!! My Husband and I own a concreting business , So if I’m not in the office I’m at the gym (most days) or plotting around at home in the Gardens and paddocks with the dogs, horses and chooks or tripping around in our caravan. I rarely sit still and not a TV watcher. 

Go-to skincare tip/routine?  I love using the cleansing pads after using Deep clean, I find my face squeaky Clean and tight. Love it.

Favourite part about Complete Skin? Our team, we all work so well together. Everyone has their own role and none of us overlap. We are very lucky to have such a happy positive environment to come to everyday.

Grateful every day for Tim and Renee giving me the opportunity to find my place.